Workers at federal health care call centers strike in Florida, Virginia, Mississippi, Louisiana
HILLSBOROUGH COUNTY, FLORIDA – Since 2014, Katherine Charles has worked as a customer service representative for the federal contractor Maximus, answering telephone calls related to Medicare and the Affordable Care Act. But Monday morning, she stood marching outside Maximus’ offices in the Hillsborough County, Florida town of Riverview east of Tampa, joining dozens of her […]